Loyalty360 is the association for customer loyalty. We bring together the best loyalty-focused professionals from technology and service suppliers and brands under one roof. Through Loyalty360, these professionals find invaluable resources, networking opportunities and guidance provided by internal thought leaders and brands/suppliers on the cutting edge of customer loyalty. more

'Let's Talk Loyalty' is an industry podcast for loyalty marketing professionals. If you work in loyalty marketing, join us every week to learn the latest ideas and marketing insights from loyalty specialists around the world.Check out our website on: http://www.letstalkloyalty.com/ more

Loyalty industry podcasts tailored for marketing professionals. Stay ahead with the latest news and best practices from around the globe, designed to empower, inform and inspire. Brought to you by Loyalty Wired. more

Are you tired of not being able to travel because it's just so expensive?Do finances keep you from your dream destinations and making memories with your family?In this podcast, we show you how you can fulfill that dream of traveling without spending more money. We've earned millions of credit card points to travel all over the world and take our families on amazing vacations.Vacations to Hawaii, Europe, and Disneyland are all possible for nearly free with credit card points and miles.By using credit cards strategically for your everyday expenses, you too can travel for nearly free!We can't wait to help you get that first, nearly-free vacation!Tired of not traveling due to the expense? We can teach you how to travel for pennies on the dollar by using credit card points and miles! more

The Customer Confidential Podcast unlocks a world of unparalleled customer and employee loyalty insights. Host Rob Markey, a Net Promoter System pioneer, uses his deep expertise and empathetic approach to challenge conventional wisdom, peel back layers of typical advice, and expose the real stories of industry transformation. Take a deep dive into discussions on CX, customer journey, customer insights, Net Promoter Score, and more. Every episode is a master class in loyalty. Guests include CMOs, CXOs, and heroes of customer-centric transformation, along with thought leaders who inspire them. Exploring organizational structures, operating models, goals, and metrics, Rob and his guests from companies such as Vanguard, American Express, and more bring to light practical marketing, product, customer experience, and technology strategies for earning customer-focused growth. This podcast is your source for untold stories of customer and employee loyalty. Challenging, insightful, and instructive—all in one place. Earned growth starts here. more

Joseph Michelli is an organizational consultant, professional speaker and New York Times #1, Wall Street Journal, USA Today and Businessweek Magazine bestselling business author. He has consulted with and written books about leadership and customer experience at brands like Starbucks, Mercedes-Benz, The Ritz-Carlton Hotel Company, Zappos, and the Pike Place Fish Market. This podcast offers practical leadership tips gained from great businesses - large and small. It will spark you and your company to drive engagement loyalty and advocacy among your people and customers. More info on Dr. Michelli and his company The Michelli Experience can be found at www.josephmichelli.com more

A Milenomics Production-- News related to Points and Miles. Tips & Tricks on how to Earn More miles, Maximize Credit Card Rewards, and Travel more than ever before. more

Je suis Marine Deck, j'aide les entreprises à transformer leur relation client en créant des expériences clients mémorables ?️ Chaque mois, je vais à la rencontre d'entreprises reconnus dans le monde de la relation client. Du pilotage de service client, aux plans de transformation en passant par la culture et le parcours client, ils vous ils vous livrent leurs secrets les mieux gardés pour booster votre satisfaction client.En un épisode du Client Podcast, vous comprenez exactement comment améliorer votre satisfaction client.Que vous soyez : - Passionné de la relation client- Débutant dans l'expérience client - Entrepreneur ambitieuxLe Client Podcast est fait pour vous.? Pour soutenir l'aventure :Abonnez-vous et ne ratez aucune pépite ?.Rejoignez moi sur LinkedinMontrez votre passion du client avec des étoiles sur votre plateforme d'écoute (⭐). Chaque soutien compte !Hébergé par Ausha. Visitez ausha.co/fr/politique-de-confidentialite pour plus d'informations. more

Lojalitetspodden drivs av MarketDirection som är Nordens ledande NPS-experter. I podden djupdyker vi i olika ämnen kring kundlojalitet, kundupplevelser och NPS-metoden. Vi diskuterar olika utmaningar i NPS-arbetet och hjälper till att navigera runt vanliga fallgropar. Välkomna! more

Hosted by road warrior and travel expert Ed Pizza, the Miles to Go podcast serves up travel tips, news and reviews you can't afford to miss! Whether you're a points and miles newbie looking to book a dream vacation or you log 100k miles a year and want the low down on new properties routes and planes, we're bringing you the world's top travel experts and bloggers to share their knowledge and insights with you. more

The fun side of miles, points and travel! Hosted by Shawn Coomer and Mark Ostermann, MTM Travel dives into the points hobby & the lifestyle of travel with topical conversations and plenty of laughs along the way.Mark & Shawn have a combined 18 years of experience covering these topics on Miles to Memories and Travel on Points and are cohosts of the popular MtM Vegas Youtube Show on the Miles to Memories Vegas channel. They also host the 20 Minute Travel news show on this same feed where you can keep up with the latest deals, news and happenings. more

CPG & FMCG eCommerce industry icon Sri Rajagopalan & consumer loyalty guru Peter V.S. Bond explore how brands and retailers understand and engage with consumers in-store, online and everywhere in between. http://cpgguys.com  more

Dive into Matt Plapp's top Restaurant Marketing Secrets. Posted daily, host Matt Plapp will take an in-depth look into what he sees in the Restaurant Marketing landscape.The three things Matt believes in when it comes to marketing are:A - Attracting your customer's attentionB - Build a database from that attentionR - Retaining attention in your databaseAnd, by the way, ABR also stands for America's Best Restaurants. (Duh!)Learn more about Matt Plapp by visiting his website at www.MattPlapp.com more

We believe you should laugh and learn! 'The Intuitive Customer' podcast achieves this. Hosted by Colin Shaw, recognized as one of the top 150 business influencers by LinkedIn, where he has over 283,000 followers, and Prof. Ryan Hamilton, Emory University, discusses how you can improve your Customer Experience and gain growth. This review sums up: 'The dynamic between the two hosts makes this podcast. Each brings a unique take on the topic and their own perspective and plays off each other sense of humor. I come away after each episode with a feeling of joy and feeling a bit smarter'. Visit www.BeyondPhilosophy.com more

Ecommerce brands are focusing on increasing customer retention. Join us as we discuss marketing, operations, and the customer experience with top DTC brands for real strategy around generating revenue, email marketing, social media, performance metrics, AI, customer communication, & more in the Shopify ecosystem. Retention Chronicles is hosted and produced by Mariah Parsons and is sponsored by Malomo, a branded order tracking platform improving the post-purchase experience. Be sure to subscribe & check out retentionchronciclespodcast.com . more

You deserve referrals naturally… without manipulating, incentivizing or even asking. Join Stacey Brown Randall every week on the Roadmap to Referrals podcast where she shows you how to grow your business by referrals so you can stay in your expert space (attorney, financial advisor, realtor, consultant, coach, interior designer, etc.) AND leave behind the worry of being seen as the 'always hustling salesperson.' If you need a direct and practical roadmap to follow to generate referrals naturally, this podcast is the answer. Stacey's journey from business failure to success changed when she learned to go against the traditional referral advice and started generating referrals naturally and consistently. When you're ready to go deeper, you can join her for the next level inside her coaching program, Building a Referable Business™. more

An ad free resource for restaurateurs! Over 100 episodes and a new episode every Monday. Listen in to learn from industry leaders how to grow your restaurant, improve your guest experience, turn your customers from strangers to friends, and to leverage data and marketing tools to increase your revenue. more

Skąd biorą się pomysły na niecodzienną obsługę klienta? Czego pragną klienci? Jak zbudować doskonałą relację marki z klientami? Które technologie zrewolucjonizują świat klienta? Jak skutecznie się komunikować? Dokąd zmierza sprzedaż? Czy customer experience jest tak ważny jak mówią? Skąd biorą się inspirujące historie? Jak mówić prosto? Czym zachwyca nas świat ?W ciągu ostatnich 7 lat zadaliśmy sobie i naszym gościom kilka tysięcy takich pytań. Zbudowaliśmy unikalne miejsce, które jest dzisiaj kopalnią inspiracji, wiedzy i rzetelnej informacji na temat klienta i relacji wiążącej go z marką.Rozmawiamy o komunikacji marek z ich klientami, wspierających ją technologiach, obsłudze oraz sprzedaży w różnych sektorach gospodarki i mediach. Każdy odcinek to solidna dawka rzetelnej wiedzy i inspiracji podany w dbałości o jakość do słuchania, czytania oraz oglądania. Klientomania to jeden z najdłużej nagrywanych podcastów biznesowych w Polsce. Jej autorami są Maciej Buś i Arek Cempura. more

Tervetuloa Menestystä Etsimässä podcastin pariin kuuntelemaan inspiroivia vertaistarinoita yrityksistä ja yrittäjistä matkalla menestykseen, erityisesti B2B:n kuninkuusluokasta, SaaSista.Juontajana toimii Loyalisticin ja SaaS Finlandin vetäjä, Antti Pietilä.Podcast tehdään yhteistyössä Loyalisticin ja SaaS Finlandin (osa Software Finland ry:tä) kanssa. more

Join us as we dive deep into the world of CX and Channel Performance with industry experts and practitioners. Each episode of Ipsos' Customer Perspective offers practical advice and insights for measuring, managing, and designing exceptional customer experiences. Whether you're in mystery shopping, channel optimisation, or passionate about understanding customer journeys, this podcast is your go-to resource for driving business success through customer-centricity. Subscribe now and elevate your game!Questions/Comments: CustomerPerspective@Ipsos.comwww.ipsos.com more

En podcast, hvor vi taler om de vigtigste emner og temaer i abonnementsbevægelsen i selskab med abonnementsdirektører, -visionærer, -specialister, -forskere og andre abonnementsnørder. more

Iedere twee weken praten Arlette Broex en Gertjan Rösken je bij over het laatste nieuws op het gebied van payments, retail en loyalty. more